The Reputation – January 2026 – How are your resolutions going?

We’re almost at the end of the first month of 2026, so for those of you who have attempted ‘Dry January’, or ‘Veganuary’ – congratulations on making it this far! How are your other resolutions holding up? ‘Quitter Friday’ (the second Friday of the month) has long gone – so keep with it. According to the latest Forbes Health survey, just under one in 10 (8%) say their resolutions have lasted a month, 21.9% report two months. So don’t become just another number! Our New Year’s resolution? To deliver on Employer Reputation every month. This month, we’re talking about trust, Service Recovery Paradox, and how hiking is good for human connections.

Got coffee? Then enjoy the read.